The following coverage starts on the date of plan purchase and provides benefits above and beyond the manufacturer’s warranty:
The following coverage starts after the manufacturer’s warranty period:
What is not covered under the plan?
Additional exclusions apply. See Terms and Conditions for complete list.
When does my plan start?
Your plan starts the day you purchase the plan.
How long will my plan cover my new product?
Your confirmation email will tell you how long your product is covered. You can also find your plan coverage details by searching “Asurion” at amazon.com/orders.
How does the manufacturer’s warranty work with my plan?
During the manufacturer’s warranty, the manufacturer typically covers most failures, except for accidental damage from handling and failures due to power surge. If you have an issue during the manufacturer’s warranty, we can help connect you with the manufacturer.
Do I need to register my product?
You are not required to register your product - it is optional. If you would like to, please click here to save your digital receipt making it easier to file a claim in the future.
What is covered under tech support?
We make sure you get the most from your new product - from set up and troubleshooting to connecting to other devices - we help keep you up and running 24/7. See plan confirmation email for tech support phone number.
How is the service fee determined?
The service fee is based on price of phone and fulfillment method. The fulfillment method (repair or replacement) is determined by Asurion based on phone type, issue and parts availability.
See Service Fee table: 
