In the face of digitalization and growing competitive pressure, companies are forced to continuously adapt their business processes and make optimal use of their IT systems at all times. However, internal IT resources are often overloaded due to a large number of projects or a shortage of skilled workers. Arvato Systems offers you professional support in overcoming these challenges. We focus in particular on application management for SAP (SAP AMS) and support our customers in the further development of customer applications.
What is SAP AMS?SAP AMS stands for "Application Management Services". You receive a complete package for your SAP applications, with which we provide you with ongoing support from continuous monitoring to incident and problem management through to further developments. With SAP AMS, you can concentrate on your core competencies while at the same time conserving your own IT capacities, flexibly adapting processes and ensuring their availability.
Our SAP Application Management Service (SAP AMS) team is certified in accordance with the IT Infrastructure Library ITIL® and has extensive professional and technical knowledge. We help you to implement the ongoing business requirements of your organization effectively and efficiently in your processes. We optimize and expand your IT solutions step by step so that you can take advantage of new strategic opportunities, increase productivity and exploit competitive advantages.
We provide our services within the framework of ISO 9001-certified service processes, which range from user support and customizing to development within and outside the SAP standard. In addition, our experts provide targeted information on weak points in processes and systems in order to proactively rectify errors and ensure that your business processes run smoothly.
